At Proud Uniform, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from prouduniform.com.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect certain information, including:
Personal Information
- Full name
- Shipping and billing address
- Phone number
- Email address
- Payment information
- Order details and customization requests
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Referral source
- Cookies and usage data
2. How We Use Your Information
We use collected information for purposes including:
- Processing and fulfilling orders
- Providing customer support
- Sending order confirmations and tracking updates
- Managing returns and refunds
- Improving our website and services
- Preventing fraudulent transactions
- Complying with legal obligations
- Sending promotional communications (only when permitted)
3. Payment Information
Payments on prouduniform.com are processed securely through trusted third-party payment providers such as:
- Stripe
- PayPal
We do not store or have direct access to full payment card information.
All payment transactions are encrypted and processed securely by the payment provider.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
- Support marketing and advertising efforts
Users may disable cookies through their browser settings, although some website features may not function properly.
5. Sharing of Information
We do not sell customer personal information.
However, we may share information with trusted third parties when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Fraud prevention services
- Analytics providers
We may also disclose information if required by law or legal process.
6. Data Retention
We retain customer information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Maintain business records
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect customer information.
However, no online transmission or storage system can be guaranteed to be 100% secure. Customers use the website at their own risk.
8. International Customers
Because we ship worldwide, customer information may be processed or stored in countries outside the customer’s home country.
By using our services, you consent to such international data transfers where permitted by applicable law.
9. Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
- Accessing your personal data
- Requesting corrections
- Requesting deletion
- Objecting to certain processing activities
- Withdrawing consent for marketing communications
To submit a privacy-related request, please contact us using the information below.
10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.
11. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of external websites.
Customers should review the privacy policies of third-party services before providing personal information.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes become effective immediately upon posting on this page. Continued use of the website after updates constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Proud Uniform
1001 S Main St, Ste 600
Kalispell, Montana 59901-5635
United States
📞 Phone: +1 406-604-8477
📧 Email: support@prouduniform.store
🕘 Support Hours:
Mon – Fri: 9AM – 5PM (MST, GMT–7)