Thank you for shopping with Proud Uniform. We are committed to delivering your custom sports apparel quickly, safely, and reliably. Please review our shipping policy below for important information regarding processing times, shipping rates, delivery estimates, and tracking details.
1. Worldwide Shipping
Proud Uniform proudly ships worldwide.
We work with trusted shipping carriers to deliver orders to customers across the United States and internationally.
2. Production Time
Most of our products are custom-made and personalized specifically for your order.
Estimated Production Time
- 2–5 business days
Production begins after:
- Successful payment confirmation
- Final order and customization details are received
Business days do not include weekends or public holidays.
3. Order Cut-Off Time
Daily Cut-Off Time
- 2:00 PM (MST, GMT–7)
Orders placed after the cut-off time may be processed on the next business day.
4. Shipping Time Estimates
United States
- Estimated delivery time: 5–7 business days
International Orders
- Estimated delivery time: 7–20 business days
Please note that delivery times are estimates and may vary depending on:
- Destination country
- Customs clearance
- Local carrier operations
- Seasonal demand
- Weather or transportation disruptions
5. Shipping Costs
Flat Shipping Fee
- $6.50 USD per order
Shipping fees are displayed at checkout before payment is completed.
6. Taxes & Duties
Applicable taxes, VAT, import duties, or customs charges (if any) are calculated and displayed during checkout.
International customers are responsible for any additional customs fees or import taxes required by their country.
7. Order Tracking
Tracking information will be sent to your email address within:
- 24–48 hours after your order is successfully placed and processed
Please allow additional time for tracking updates to appear in the carrier’s system.
If you do not receive tracking details within the expected timeframe, please contact our support team.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping addresses and contact information during checkout.
Proud Uniform is not responsible for:
- Delivery delays caused by incorrect information
- Lost packages due to invalid addresses
- Failed delivery attempts
Additional shipping charges may apply for returned or reshipped packages.
9. Delayed or Lost Shipments
While we strive to ensure timely delivery, Proud Uniform cannot guarantee exact delivery dates once an order has been shipped.
We are not responsible for delays caused by:
- Shipping carriers
- Customs inspections
- Severe weather
- International transportation disruptions
- Other circumstances beyond our control
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Proud Uniform
1001 S Main St, Ste 600
Kalispell, Montana 59901-5635
United States
📞 Phone: +1 406-604-8477
📧 Email: support@prouduniform.store
🕘 Support Hours:
Mon – Fri: 9AM – 5PM (MST, GMT–7)